Privacy Statement

Four Harmony Pty Ltd T/as Swaace (“Swaace”) wants You to feel confident using Our Website. We recognise the importance of protecting the privacy of information collected about visitors to Our Sites, in particular information that is capable of identifying an individual ("personal information"). This Privacy Statement governs the manner in which Your personal information, obtained through the Website is dealt with. This Privacy Statement is reviewed periodically, so please check the Site to make sure You are updated on any changes.

Respecting Privacy

Swaace’s online monitoring programs may record the date and time of Your visit, the pages visited and any information downloaded even if You visit a page that does not require login details.

Swaace will only collect such information as is necessary to conduct its operations and to conduct its functions and activities.

Personal information submitted to Swaace via the Website may be used for various purposes including the following purposes:

• To assist You in finding a suitable Item;
•  Guidance and management of Your account and Your Order;
•  To allow Swaace consultants to better service Your requirements in Your use of the Items or the services provided by Swaace;
• To identify any training requirements;
•  Client and business relationship management – to ensure We are familiar with and fully understand Your needs;
• Marketing – to inform You of events, services and possible opportunities by mail, email, SMS or phone;
•  To liaise with Our service providers such as postal providers or other third parties to process transactions and payments, delivering Your Items as well as facilitating any promotions or returns.

Swaace may also use the information collected to periodically notify You about changes to Our Website, Our business services, opportunities and special events that Swaace may reasonably believe would be valuable to You or for the purpose of promoting various products and services to You.

From time to time, We may also use the information to send You information about Us, Our related companies and third parties.

Cookies

From time to time, information may be automatically collected by Swaace through Your use of the Site through cookies. We may collect this information to facilitate Our user accounts or to gather other information in relation to Your usage behaviour to allow for sufficient customisation and enhance function and usability of the Site. At any time, You may switch off cookies by adjusting the settings and functions on Your chosen Web browser.

 

When placing an Order, You are required to provide us with Your contact details such as an email address or mobile phone number. You may opt out in receiving electronic communications at the time of providing Your contact details, but if You fail to successfully click the opt out function, You may receive automated electronic communication including but not limited to news, promotions, reminders, bag reminders and various updates. Unless otherwise communicated to us in writing, You consent to receiving communication from us as a result of You using Our services

 

Receipt of Electronic Communication

When placing an Order, You are required to provide us with Your contact details such as an email address or mobile phone number. You may opt out in receiving electronic communications at the time of providing Your contact details, but if You fail to successfully click the opt out function, You may receive automated electronic communication including but not limited to news, promotions, reminders, bag reminders and various updates. Unless otherwise communicated to Us in writing, You consent to receiving communication from Us as a result of You Using Our services or placing an Order.

Information to Third Parties

To facilitate Our efficient use of Your information, and to provide You with the best opportunities, it may sometimes be necessary for Swaace to disclose Your information to third parties. This type of disclosure may for example occur in the following circumstances:

To Our employees, contractors and agents

From time to time, We may engage or employ other companies and individuals to perform functions on Our behalf. Examples may include, recruitment exercises or administrative functions associated with Swaace’s business activities. Such parties will have access to only that personal information required by them to perform their functions, and may not use such information for any other purposes.

By law

In certain circumstances We may be required by law to disclose Your personal information, for example, where disclosure is ordered by a Court, or subpoenaed in relation to third party litigation. We also reserve the right to choose to disclose Your information to law enforcement agencies in circumstances described in the National Privacy Principles and other applicable laws and regulations, including for the purpose of investigating alleged contraventions of the law.

With Consent

Swaace may choose to but is not obliged to provide You with notification (which may arrive via Your nominated email) when We wish to provide personal information about You to third parties, and provide You with the opportunity to choose not to share that information.

By visiting this Site, You are agreeing with and consenting to the practices described in this Privacy Statement and Our privacy policy which follows this Statement. Should You not agree with this Privacy Statement You should cease using the Site.

 

This Privacy Statement may be updated from time to time as Swaace reserves the right to make variations on the Site as it sees fit and as required by Law.

 

If You do not wish Us to disclose this information then You may request that We do not do so. Please contact Us if this is the case.

Swaace hereby states that it is compliant with the Australian Privacy Principals (APP”S) a copy of which can be found at https://www.oaic.gov.au/privacy/aUstralian-privacy- principles-guidelines/

 

Our privacy Statement and its content develops and matures. We encourage You to check this Privacy Statement regularly.

 

Correcting information

 

You can also request that information about You be corrected or deleted. This is part of Our commitment to take all reasonable steps to ensure that the information We hold about You is accurate, complete and up-to-date. Whilst We will endeavor to correct the information, We cannot guarantee that it will or can be corrected. Please refer to the Privacy Policy attached hereto.

User Feedback

Swaace invites feedback from You about Our Site. Swaace stores feedback that users send to Us and then uses this information to improve the overall Swaace user experience, and, at times, may be shared with Swaace’s partners or associates either in aggregate form or with or without specific identifying characteristics. We may also use the information and ideas You send Us to improve or promote the site.

Confidentiality of Personal information

At Swaace, We know that information related to You is personal and confidential. You may choose to send or store personal information with Swaace. This could include applications sent directly via the Site to Swaace, or by making Your desires available for searching by Our Site.

We endeavor to take all reasonable steps to protect the personal information You may transmit to Us. Once We receive Your information, We will also endeavor to ensure its security on Our systems.

In addition, Our employees and the contractors who provide services related to Our information systems are obliged to respect the confidentiality of any personal information held by Us.

External Links

Swaace may provide links to other sites. Four Harmony Pty Ltd T/as Swaace is not responsible for the privacy practices or content of these Websites. Your activity on those sites is covered by the privacy policies on those sites, and We accept no liability whatsoever for any breach of Your privacy by these third parties or their compliance with their privacy policies.

Securing Your Information

Safeguarding the privacy of Your information is important to Us, whether You interact with Us personally, by phone, mail, over the internet or other electronic medium. We hold personal information in a combination of secure computer storage facilities and paper-based files and other records, and take steps to protect the personal information We hold from misuse, loss, unauthorised access, modification or disclosure.

We may need to maintain records for a significant period of time. However, when We consider information is no longer needed, We may remove any details that will identify You or We may destroy the records.

Contact Us

If You have any questions about this privacy statement, the practices of this Site, or Your dealings with Us, You can contact Us via mail:

Four Harmony Pty Ltd T/as Swaace

Level 2 180 Queen Street Melbourne VIC 3000